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Client Bill of Rights
 

  1. YOU HAVE THE RIGHT TO RESPONSIVE CUSTOMER SERVICE.
     
    We pride ourselves on being responsive to our clients’ needs and practicing open communication. We strive to keep you informed throughout your projects to set, and maintain, realistic expectations for you, your business associates, and your clients. We rarely use voicemail and our email is monitored continually for rapid response.
     
  2. YOU HAVE THE RIGHT TO PERSONAL CUSTOMER SERVICE.
     
    No matter how many technological advances we utilize to improve our efficiency, we pledge to provide personal service to each and every client, one client at a time. We believe there is no substitute for what can be accomplish with personal one-to-one relationships.
     
  3. YOU HAVE THE RIGHT TO THOROUGH AND ACCURATE RESULTS. GUARANTEED!
     
    Every ACA representative takes personal responsibility to ensure that all services and reports provided are thorough and accurate. Mistakes are very rare; however, when they occur we make every effort to correct the situation as fast as possible. We’ll communicate openly, honestly and credit any fees directly related.
     
  4. YOU HAVE THE RIGHT TO FAST, EFFICIENT SERVICE.
     
    We have many years of industry experience and realize that timeliness, thoroughness and accuracy are the most important aspects of every service we perform. We are experienced, fast and efficient and we will always do our best to complete your work in a timely manner.
     
  5. YOU HAVE THE RIGHT TO COURTEOUS, FRIENDLY CUSTOMER SERVICE.
     
    We realize that you have a choice in who you use for your Registered Agent and Due Diligence service and we pledge to make your experience with us pleasant. We strive to be part of the solution to your goals and we’ll provide EXCEPTIONAL SERVICE WITH A SMILE!
     
  6. YOU HAVE THE RIGHT TO BE HEARD.
     
    We realize that our work is a reflection of you, and your company, and we strive to be the best business partner possible. We invite feedback as a tool for constant improvement and we look forward growing together.
     
  7. YOU HAVE THE RIGHT TO CONFIDENTIALITY.
     
    We respect your privacy. With our many years of experience in the public records industry, we realize the importance of confidentiality. We will never share your important information with email marketing companies or anyone else.
     
  8. YOU HAVE THE RIGHT TO CHOOSE YOUR METHOD OF DELIVERY.
     
    We will do exceptional work for you and provide your results by phone, fax or email at No Extra Charge. When we receive Service of Process as your Registered Agent, we will scan & email the documents to your designated contact; and call personally within one hour of service.
     
  9. YOU HAVE THE RIGHT TO FAIR AND REASONABLE PRICING.
     
    We work very hard to run our company profitably while considering our clients’ needs for cost-effective services. We offer discounts for large volume accounts and large projects.
     
  10. YOU HAVE THE RIGHT TO PARTNERING WITH A COMPANY WHO CARES ABOUT YOU.
     
    Welcome to Advanced Corp Agents for a Higher State of Service.